Need Help?
Shopping Information
At Gleisan, we specialize in high-quality aesthetic devices, including Emsculpting, microneedling, and other cutting-edge beauty equipment designed for professional use in salons and spas.
All of our beauty devices come with a one-year warranty, starting from the date of purchase. If you experience any issues, please feel free to contact our support team for assistance.
Simply visit our product page, select the items you want to purchase, and follow the checkout process. You can make payments through various methods including credit card and PayPal.
Our products are designed primarily for professional use in salons and spas. For home use, we recommend consulting with your skincare professional to ensure the proper equipment is chosen for your needs.
Shipping times vary depending on the location. Typically, orders are processed and shipped within 3-5 business days. Shipping to most locations in the U.S. takes 7-10 business days.
At the moment, we do not offer in-person product demonstrations. However, our website features detailed product descriptions and videos to help you understand the benefits and operation of each device. If you have specific questions, feel free to contact our customer support team.
If you need assistance with any of our products, you can contact our support team at support@gleisan.com. We are here to help with troubleshooting, product maintenance, and any other inquiries you may have.
Yes, we offer training materials for our products. You can access these materials on our website, and if needed, our team can provide additional guidance. For in-depth training, please contact our support team for more details.
We accept returns on unused products within 14 days of purchase. Please ensure the device is in its original condition and packaging. Contact our support team for more details on the return process.
We provide detailed cleaning and maintenance instructions for all our devices to ensure longevity and optimal performance. Be sure to follow these guidelines, and contact us if you need any specific advice.
Our devices are FDA-cleared for professional use. Please check the product description on our website for specific certification details related to each device.
We occasionally offer special promotions and discounts. Be sure to sign up for our newsletter to stay informed about upcoming deals.
Payment Information
We accept various payment methods, including credit cards (Visa, MasterCard, American Express, Discover), PayPal, and secure online payment systems. We also offer installment payment options for U.S. customers.
Yes, we provide installment payment plans for customers in the U.S. through trusted partners. You can choose the installment option during checkout, allowing you to pay for your purchase in smaller, manageable amounts over time.
Yes, we use secure encryption protocols to protect your payment information. Our website is equipped with SSL (Secure Socket Layer) technology to ensure that your personal and payment details are safe and secure during transactions.
Yes, we accept international credit cards. Please ensure your card is authorized for international transactions. If you encounter any issues, feel free to contact our support team for assistance.
There are no additional fees charged by us for processing payments. However, if you choose an installment payment plan, there may be finance charges or fees imposed by the payment provider. If you are unsure about the fees, please review the payment terms at checkout.
Order & Returns
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your order through the carrier’s website.
If your product arrives damaged or defective, please contact us within 7 days of delivery. Provide photos of the damage, and we’ll assist you with a replacement or return.
Once an order is placed, it is processed quickly. However, if you need to cancel or modify your order, please contact our customer support team immediately. If the order hasn’t been shipped yet, we will do our best to accommodate your request.
We accept returns on unused products within 14 days of purchase. To initiate a return, contact our support team for instructions. The item must be in its original condition and packaging.
To return an item, please contact our customer service team at support@gleisan.com. We will provide you with a return authorization and shipping instructions. The returned item must be unused and in its original packaging.
Ordering from Gleisan
To place an order, browse our product catalog, select the items you want, and click “Add to Cart.” Then, proceed to checkout, enter your shipping and payment details, and confirm your order.
We offer free shipping on select items or promotions. Please check the specific product page or any active promotions for details about free shipping offers.
Once an order is placed, it is processed quickly, but if you need to make changes, please contact us immediately. If the order hasn’t shipped, we will do our best to modify it.
Yes, we accept bulk orders for our products. If you’re interested in purchasing in large quantities, please contact our sales team at support@gleisan.com for more details.
Currently, we only offer our products for sale online through our website. We do not have physical retail locations. Please feel free to contact us if you have questions or need help placing an order.
